The testing stage is my personal favorite - it’s where you’re able to see the design in action and observe how users approach the given tasks. The goal here is to identify areas for improvements, uncover confusion, and validate/invalidate assumptions.
How are users going to interact with the design?Before conducting usability testing, we outlined our
plan and goals for the exercise. Given the current circumstances, we decided to facilitate testing via Zoom calls. We requested all participants to walk us through their thought process as they worked through the tasks presented to them.
We approached this activity similarly to our 1:1 interviews.We recruited
5 participants who are Gen Zers and Millennials, and identify as plant enthusiasts. Participants were able to complete the tasks put before them with minimal to no issues.